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This product was sold by a reseller. Clean the edge between the ink nozzles and the electrical contacts. HP has scanned your product but currently has cn216h suggestions for driver updates. Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris from the cnn216b between the ink nozzles and the electrical contacts.
Use the damp cloth to wipe the electrical contacts from the bottom to the top. Operating System – Windows 7, Windows 8, Windows 8.
Remove the cartridges, and then remove the printhead Press the Power button to turn on the printer, if it is not already turned on. Email list of drivers.
Solved: Re: Photosmart Plus CNB Model Ba – HP Support Community –
Unable to determine warranty status. Already have an HP account? Any warranty support needed would be completed by the reseller that sold the product. But at least it works now. dn216b
The Virtual Agent is currently unavailable. Service the printer If replacing the printhead did not work, you might need to service the printer. Please try again shortly. Press the Power button to turn on the product.
Several clean, lint-free cloths or papers. HP Download and Install Assistant. Warranty withdrawn refurbished product: Asia Pacific and Oceania.
Would you like to view the product details page for the new product? See your browser’s documentation for specific instructions. Slide each cartridge into the correct slot until it clicks into place.
HP Customer Support – Software and Driver Downloads
See your browser’s documentation for specific instructions. Clean the electrical contacts inside the printer. Contact HP Support to schedule a repair or replacement. Select your operating system and version. Lower the latch handle. I have done the Network Test Report and it says all is fine connection is either excellent or very good so I dn216b know whats happening there. This product has been exchanged for a new or refurbished product.
HP Photosmart Plus e-All-in-One Printer – B210a
My new printer seemed to be setting easily until it got to connecting it ask me to turn it on then after the initial turn on screen it goes straight to “paper jam please clear and then press ok ” I have done this several times but with no joy I havent even got as far as even putting paper in the tray.
Close the cartridge access door. Let HP identify any out-of-date or missing drivers and software.