After a short pause, you’ll be returned to the main menu. Request Support Send Us an Email Our fast response time ensures conversation within one business day. Call Us Toll Free from the U. Make sure that each ribbon spool is seated correctly; each spool has a notch on the end that will engage with a tab on the wheel that holds it. This can wrinkle the printing ribbon, which would cause these print quality problems. The printer is having trouble detecting the printing ribbon often because it is not feeding correctly.

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Use one of our cleaning swabs, or a soft cloth with some isopropyl alcohol, to gently wipe the entire metal surface of the print head, especially the area that is duralanel down when the system is closed.

You can watch a video of the loading process for clarification, if you’d like. Finally, it should reach over the dark gray rubber roller. Otherwise, there are some settings to correct, which takes only a little longer.

The printer is duuralabel for the cutter, or is paused. Once you press Select to choose initialization, you’ll be asked to confirm by pressing Select again. Try to print a few labels. Choose Cancel Jobs to close the error message without retrying the print job, so that you can check those instructions. Check the Supply Loading First, check to make sure that the supplies are lined up correctly inside the printer. Frequently Asked Questions Find your printer.


Go to the Options tab, and look at the Printer Options section. Choose Initializethe second-to-last option duralabek the main menu. If the error returns again, please contact our support team for help.

DuraLabel PRO 300

Please contact your account manager to make sure that you are getting the right supplies. Also clean the green guides lro the lower part of the printer, where your label stock is fed through.

Loading Supply in the Rhino Cold Laminator. Then, access the printer controls:.

Petroleum-Resistant ribbon has part numbers ending in 20; Premium ribbon has part numbers ending durxlabel This time, release the button during the five red blinks, near the beginning of that pattern. You may need to re-tape the ribbon onto this take-up roller. The roll of label stock should be centered on its spindle, and the material should unroll from the top of the roll. All from one easy location. If needed, correct this selection, and click OK to save changes and close this window.

DuraLabel PRO Ā« Official DuraLabelĀ® Store | Graphic Products

If peo setting was already correct, then click the Calibrate button to have Toro feed some of the label stock through and re-adjust its internal sensors. It should then feed to the left, underneath the print head rpo between the two moveable gray guides. A member of our sales team will reach out to schedule the demo. Open the lid of the printer and make sure the print head is latched down all the way.


If the battery has been durakabel to charge, and the system is at a normal temperature, then the internal settings of the printer may need to be reset. Turn off the printer, and wait about five seconds. If you are using a Mobile Print Stationgo through the “Programs” menu in the main screen toolbar and select “Printer Panel.

DuraLabel PRO Information | Graphic Products

The DuraLabel Toro can handle single pages up to 30 inches long. Turn the printer back on and try printing duralanel label again.

Then, try printing your label once more. Wait about five seconds, and turn the printer on again. You may need to apply some downward pressure at the front corners of the printer. If you see more than one entry for the same printer, stop, duralabrl contact our support team for help. What is your technical support issue?